Words matter. Words can engage, encourage conversation, and foster understanding, but words can also shut others out.
One serious barrier to entry when it comes to social media is the jargon that goes around; whether it’s all those wacky-sounding Web 2.0 start-up company names (Twitter, Pownce, Meebo, Zooomr, Zaftig…), one too many acronyms (API, RSS, [...]
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